EXTERNAL AGENTS ADMINISTRATOR
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- Leeds
- Posted 10th Sep 2010
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Posted by:
JHR
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Salary:
£15,00
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Job Type:
Permanent
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Address:
4 York Place
Leeds
LS1 2DR
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Contact:
0113 2337760
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Reference:
EW669
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This job has been viewed
112 times
since it was posted.
Job Description
EXTERNAL AGENTS ADMINISTRATOR
LOCATION: Leeds
SALARY: £15,000
ROLE INFORMATION:
This is an exciting opportunity to join one of our blue chip clients in Leeds as a External Agents Administrator.
RESPONSIBILITIES:
To act as liaison between our client and the panel of outsource agents to ensure that queries and issues are dealt with in a timely way thus ensuring collections are maximised.
Dealing with and responding to queries/disputes generated by the external agents
Dealing with ad hoc telephone enquiries from the external agents requesting information about specific accounts.
To ensure weekly status reports are received from each of the agents.
Building relationships with agents.
KEY SKILLS AND RESPONSIBILITIES:
Previous experience of dealing with clients or suppliers by telephone is desirable
Educated to GCSE standard C or above in Maths and English or qualified by experience
Overall and desirable qualities
Good communication skills both written and verbal
Experience of using Microsoft Excel, Word and Outlook
To deal with all tasks in a logical and organized manner
Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.
(Jo Holdsworth Recruitment – Recruitment Agency)
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